Yes. Every Ashadi piece is assayed before it leaves our bench and carries the official hallmark for its karat — 916 for 22K, 750 for 18K — stamped on the clasp or inner band. Each order ships with its assay certificate stating purity and weight, so what you paid for is exactly what you own.

Real gold is not magnetic, so a strong magnet is a quick first check — genuine 22K and 18K will never stick. A ceramic scratch test helps too: real gold leaves a golden streak on unglazed porcelain while fakes leave black marks. For certainty, bring any piece to our Colombo showroom and we will test it on the spot, free of charge.

The price is the live per-gram rate for the karat, multiplied by the weight of the piece, plus making charges quoted separately per design. Our rate ticker is revised every morning to the Sri Lanka market rate, which is why two rings of identical weight can carry different final prices.

We currently accept bank transfer. Place your order online and deposit the exact amount shown at checkout — your piece enters production as soon as the transfer is confirmed. Our bank details are listed at checkout: Sampath Bank, Kaduwela Branch, account name 123 (PVT) LTD, account number 01121221212239, SWIFT BSAMLKLX.

Gold prices revise daily. The moment you place your order, the rate shown at checkout is locked for your piece — even if the market moves before we craft and dispatch it, you pay the locked amount. To keep this fair, please complete your deposit before the next morning’s rate update.

Yes — bespoke work is our specialty. Bring a sketch, a photo or just an idea to the showroom, or share it over WhatsApp, and our designers will refine it into a finished drawing with an upfront quote for weight, karat and making charges. Casting begins once you approve, and most custom pieces are ready in three to six weeks depending on complexity.

Measure late in the day, when fingers are largest, and measure the actual finger the ring will sit on — not an estimate from an old ring. Use our sizing guide, or book a free video consultation and our team will walk you through it. Ordering online? Note your usual size at checkout and we confirm it with you before casting.

Six to eight weeks before the wedding. That leaves room for casting, hallmarking, any engraving you want inside the band, and one calm fitting together before the big day. For heavily custom bridal sets, allow eight to ten weeks.

Yes — every online order is delivered fully insured, door to door, anywhere in Sri Lanka. Colombo and the Western Province typically arrive within one to two business days; the rest of the island takes two to four. Insured delivery is complimentary on orders over LKR 100,000, and any applicable fee for smaller orders is shown clearly at checkout before you pay.

Once your parcel is dispatched we send a WhatsApp confirmation with courier tracking details, and delivery requires a signature on receipt. Your piece travels in sealed, unbranded outer packaging — no hints about the treasure inside.

Every Ashadi piece is covered by our lifetime buy-back promise: bring it back any time, with its assay certificate, and we exchange it at the prevailing live gold rate — no questions asked. Unused pieces in original condition can also be returned for refund within 14 days of delivery; custom-made and engraved pieces are not refundable but always remain eligible for buy-back at gold value.

Our craftsmanship guarantee covers manufacturing defects — a faulty clasp, a loose stone setting, a failed solder joint — repaired free of charge for the life of the piece. Everyday wear such as surface scratches, and damage from knocks or misuse, is not covered, but our workshop can restore nearly anything at a quoted price. Keep your assay certificate; it makes any claim instant.

Gold asks for very little — a few habits keep it bright for generations:

1. Store each piece in its own soft pouch, away from perfume, humidity and direct sunlight — never jumbled together where pieces can scratch.
2. Put jewellery on last, after lotion, perfume and hairspray — and take it off first when you get home.
3. Wipe pieces gently with a flannel cloth after wearing, before they go back in the pouch.
4. Remove jewellery before bathing, swimming, gym sessions or cleaning — chlorine and household chemicals dull the alloy metals in 22K and 18K.
5. Once a month, soak for five minutes in lukewarm water with a drop of mild dish soap, lift away dirt with a soft baby toothbrush, rinse in clean water and pat dry.
6. Never use toothpaste, baking soda or bleach — all three scratch or discolour gold. Once a year, visit our Colombo showroom for a complimentary professional clean and polish; we re-check every clasp and stone while you wait.

Yes — our master craftsmen take outside repairs: ring resizing, chain and clasp work, stone re-setting and full polishing. Bring the piece to the showroom for a free assessment; you receive a firm quote before any work begins, and the turnaround is confirmed per job.

Our flagship showroom is in Colombo, open Monday to Saturday from 10.00am to 7.00pm. Walk-ins are always welcome; if you would like undivided attention for a bridal selection or custom design, message us on WhatsApp and we will reserve a private viewing.

WhatsApp is fastest: +94 771 111 137 during showroom hours — the same team that answers the phone. You can also call the same number directly. For order updates, have your order reference handy and we will pull up everything on the spot.

Yes — book a free video consultation over WhatsApp and a specialist will show pieces live under showroom lighting, answer questions and shortlist with you in real time. It is also the safest way to choose a surprise gift together: the recipient never knows, and neither of you has to guess.